A US platform, sold here by resellers. Or an Australian network.
RingCentral is a capable US platform, but its AI is a paid add-on and Australian delivery runs largely through partners. VOCPhone is Australian owned, runs its own network and includes AI Phone Agents.
Our own networkAustralian ownedAI Phone Agents built in
PER USER, PER MONTHTHE STACK
RingCentral: AI priced per user, extraVOCPhone: unlimited AI agents, one price
What RingCentral does well
A mature, feature rich platform with a big integration catalogue, and an Australian data centre for compliance.
Mature feature set
Large integration catalogue
Australian data centre
Enterprise scale
Where RingCentral falls short
01
AI costs extra
RingSense AI has been priced around US$60 per user per month, more than many base seats.
02
Fees on the invoice
Invoices can carry cost recovery and emergency service fees on top of the seat price.
03
Offshore company, local partner
The company, roadmap and primary support are in the US; Australian customers often deal with a reseller.
VOCPhone vs RingCentral
| Feature | RingCentral | VOCPhone |
|---|---|---|
| Company and roadmap | ✕USA | ✓Australian owned |
| Seat price | ~Around A$75/user via AU resellers | ✓Per user, Australian dollars |
| AI | ✕RingSense ~US$60/user add-on | ✓AI Phone Agents from $49/wk, unlimited |
| Support | ~Offshore or via reseller | ✓Australian support team |
| Network | ~Carriers and partners | ✓VOCPhone's own network |
Based on each provider's public information and published user reviews, 2026. Figures are indicative; confirm current pricing with the provider.
What you end up paying for
With RingCentral
Seat via AU reseller~A$75/user
RingSense AI~US$60/user
Surcharges and feesextra
Currencyoften USD
Companies to deal with2 or more
With VOCPhone
Phone system, numbers and appsper user
AI Phone Agents, unlimited, training includedfrom $49/wk
AI talk time, lower with bundlesper minute
Lock-in contractnone
Companies to deal with1
Why businesses switch to VOCPhone
1
We own the network
VOCPhone owns and operates the network your calls run on. There is no carrier behind a reseller behind a platform vendor, so there is one company responsible.
2
AI Phone Agents built in
Unlimited AI Phone Agents that answer, book and hand over to your team, from $49 a week, on the same system as your people.
3
Apps on every device
Calls, SMS, chat and HD video meetings in the VOCPhone apps for PC, Mac, iOS and Android, on your business numbers.
4
Routing without an integrator
IVR, call queues, ring groups and time conditions are part of the service, not a project with a partner.
5
Australian, start to finish
Australian owned, Australian hosted and Australian supported, with 15 years in the market and 99.99% network uptime.
6
Keep your numbers
We port your existing numbers across, so customers keep dialling the number they already know.
Questions people ask
Is RingCentral Australian?
No. RingCentral is a US company. It runs an Australian data centre, but the roadmap and primary support are offshore and local delivery is often through resellers.
How does AI pricing compare?
RingSense AI has been priced around US$60 per user per month. VOCPhone AI Phone Agents are from $49 a week for unlimited agents across the whole business.
Can I move from RingCentral and keep my numbers?
Yes. We port your numbers across to VOCPhone.
One network. One company. AI built in.
Book a 15 minute demo, or upload your current phone bill and we will show you what you would pay with VOCPhone.
Or talk to a person on 1300 663 222
All comparisonsvs Telstravs Optus Loopvs Aircallvs Dialpadvs Microsoft Teamsvs Cisco Webexvs Conventional VoIPvs 3CXvs VoIPline Telecomvs MAXOvs Aussie Broadbandvs TelairVOCPhone AI Phone Agents
Competitor details come from each provider's public website, checked 28 September 2026. They can change, so confirm current pricing with the provider. Names are trademarks of their owners, used for comparison only.