A message is not a booking.
AI Answering Service (aiansweringservice.io) answers the calls you forward to it and emails you a summary. VOCPhone AI Phone Agents finish the job during the call: book it, text the confirmation, or put the caller through.
Our own networkAustralian ownedNo contract
AI ANSWERING SERVICE ROUTEHOPS BETWEEN COMPANIES
AI Answering Service: a new company at each hopVOCPhone: answered and handed over on one network
What AI Answering Service does well
It is cheap, quick to start, Australian voiced, has no setup fee and no lock-in, and sends a transcript and summary of every call. For taking messages, it is good value.
From $48 a month
Australian voice
No setup fee
No lock-in
Where AI Answering Service stops and a phone system has to start
01
The caller still waits
No live transfer to staff is published. The caller hangs up and waits for you to ring back.
02
Not built for bookings
By its own description it is not suited to live calendar booking or complex multi-step calls.
03
Changes by email
Changes go through support by email, Monday to Friday.
VOCPhone vs AI Answering Service
| Feature | AI Answering Service | VOCPhone |
|---|---|---|
| What you are buying | ✕AI message taking | ✓Phone system, network and AI in one |
| Price | ✓$48/mo for 200 calls | ✓From $49 a week, talk time extra |
| How calls get to the AI | ~Forward missed calls | ✓Answered on your own numbers |
| Transfer to a person | ✕Not published | ✓To a person or queue, context spoken |
| Live booking | ✕Not suited, per the provider | ✓Books and confirms by SMS |
| Making changes | ✕Email support | ✓Agent Studio, any time |
From AI Answering Service public website, checked 28 September 2026.
What you end up paying for
With AI Answering Service
200 calls$48/mo
Extra 100 calls$9.90
Your phone systemseparate
Your time on callbacksevery message
Companies to deal with2 or more
With VOCPhone
Phone system, numbers and appsper user
AI Phone Agents, unlimited, training includedfrom $49/wk
AI talk time, lower with bundlesper minute
Lock-in contractnone
Companies to deal with1
Why the AI belongs on the network
1
The call never leaves our network
VOCPhone owns and operates the network your calls travel on. The AI answers inside it, so there is no divert to another company and nobody in the middle.
2
Your AI and your people share one line
The agent puts callers through to a person or a queue with the context already spoken, on the same system your team answers from.
3
You decide which calls it takes
Point a number, a queue or a time condition at the agent. After hours and overflow go to AI, everything else rings your staff.
4
Every call in one place
Recordings, transcripts and summaries sit next to your team's calls in the VOCPhone apps on PC, Mac, iOS and Android.
5
One Australian company to call
Phones, numbers, AI and support from one Australian-owned provider with 15 years in the market and 99.99% network uptime.
6
Priced so it pays on one booking
Unlimited AI Phone Agents from $49 a week, training included, talk time by the minute, no contract.
Questions people ask
What is AI Answering Service?
A Sydney based AI receptionist called Emma at aiansweringservice.io. You forward unanswered calls to it and receive a summary, transcript and recording by email, from $48 a month for 200 calls.
Can it book appointments or transfer calls?
Live transfer is not published, and the provider describes the service as not suited to live calendar booking or complex workflows. VOCPhone AI books, confirms by SMS and transfers during the call.
Is VOCPhone AI much dearer?
VOCPhone AI starts from $49 a week plus talk time, on top of your phone plan. You are paying for calls that end in a booking or a transfer instead of a callback.
Put your AI on a network that answers to you.
Book a 15 minute demo, or upload your current phone bill and we will show you what you would pay with VOCPhone.
Or talk to a person on 1300 663 222
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Competitor details come from each provider's public website, checked 28 September 2026. They can change, so confirm current pricing with the provider. Names are trademarks of their owners, used for comparison only.