Sophiie is an Australian AI receptionist and office manager for trades, and you forward your number to it. VOCPhone runs the phone system, the numbers and the network, with AI Phone Agents built in.
Quoting, invoicing, scheduling and dispatch alongside the AI, tight links to ServiceM8, simPRO, Xero and QuickBooks, and warm or cold transfers. A lot of tradies like it, and for good reason.
Sophiie goes live when you forward your number to it, so every call now passes through your telco and then a second company.
Its app handles jobs and notifications. Your staff still need a phone system and softphones to take the transfer.
Sophiie's pricing page redirects to its home page. VOCPhone AI starts from $49 a week, published.
| Feature | Sophiie | VOCPhone |
|---|---|---|
| What you are buying | ✕AI receptionist and office tools | ✓Phone system, network and AI in one |
| How calls get to the AI | ~Forward your number | ✓Answered on your own numbers |
| Staff phones and apps | ✕Not a softphone | ✓PC, Mac, iOS and Android apps, desk phones |
| Queues, IVR, ring groups | ✕Not offered, "no press 1" | ✓Included |
| Handing over to a person | ~Transfer out to staff numbers | ✓To a person or queue, context spoken |
| Published price | ✕Not published | ✓From $49 a week |
| Where data is hosted | ~Not stated | ✓Australian owned and hosted |
From Sophiie public website, checked 28 September 2026.
VOCPhone owns and operates the network your calls travel on. The AI answers inside it, so there is no divert to another company and nobody in the middle.
The agent puts callers through to a person or a queue with the context already spoken, on the same system your team answers from.
Point a number, a queue or a time condition at the agent. After hours and overflow go to AI, everything else rings your staff.
Recordings, transcripts and summaries sit next to your team's calls in the VOCPhone apps on PC, Mac, iOS and Android.
Phones, numbers, AI and support from one Australian-owned provider with 15 years in the market and 99.99% network uptime.
Unlimited AI Phone Agents from $49 a week, training included, talk time by the minute, no contract.
No. Sophiie answers calls forwarded to it and transfers callers out to your staff numbers. It has no softphone, extensions, ring groups or queues, so your team still needs a phone system. VOCPhone is the phone system, with AI Phone Agents inside it.
Sophiie does not publish pricing; its pricing page redirects to the home page. VOCPhone AI Phone Agents are from $49 a week for unlimited agents with training included, plus talk time by the minute, and no contract.
Yes. Agents book into your calendar, text the customer a confirmation from your business number, and post the job details to your system by webhook, while you are on the tools.
Book a 15 minute demo, or upload your current phone bill and we will show you what you would pay with VOCPhone.
Or talk to a person on 1300 663 222
Competitor details come from each provider's public website, checked 28 September 2026. They can change, so confirm current pricing with the provider. Names are trademarks of their owners, used for comparison only.