VOCPhone Phone System Features

Here you will find everything and more needed to run your business phone system in the cloud bring your own number or select from a variety of available phone numbers and use our free apps on your desktop computer or smartphone to stay connected when roaming from the office.

With over 30+ FREE and easy to use features developed by VOCPhone gives your business the confidence needed to upgrade today.

VOICEMAIL TO EMAIL

Stay on top of business when you can’t talk by having voicemails emailed to your inbox as an audio file.

INTERACTIVE VOICE MENU

Enhanced customer experience by ensuring client calls are being directed to the right person the first time with interactive menus and announcements.

CUSTOMER PORTAL

From here you also get real-time view of your business communications with an easy to use portal allows you to do what's important to you.

CALL FORWARD

Call forwarding is easy and completely transparent to the caller this makes it possible for the correct operator of your company to be on call.

CALL PARKING

Parking a call allows you to hold calls in a virtual location and retrieve them from any desk phone in your system.

SHARED LINES

Share one phone number across multiple phones, and answer calls from any phone or call out from the office phone number using our mobile or PC app

MULTI-SITE

Voice over cloud allows multi-site support, this gives you the flexibility to manage and support your branch offices and their unique operational needs

INTERNATIONAL

Take your business with you overseas with our roaming servers, never miss a call and keep in contact with the office and customers

CALL PACKS

Save money with our no contract unlimited calls packs, scale your business when you need and decrease when times are quite

1300 / 1800 NUMBERS

1300 numbers enable your customers to call your business from anywhere nationwide for the low cost of a local call. 1800 numbers allow customers to call toll-free nationwide.

SMS Messaging

Enhance your campaign or customers service with SMS messaging sent straight from your customer portal and select between one-way or two-way text messages

CONFERENCE ROOMS

Real-Time Collaboration Audio and Video conference rooms with passwords and collaboration on the go using smartphones and tablets.

PERSONAL ASSISTANT

Busy Lamp allows real time monitoring an external phone status before transferring or making calls to that extension.

TEXT TO SPEECH

Convert written text into natural-sounding audio in a variety of languages and voices for your greetings and menus.

EXTENSIONS

Extensions allow each staff to connect with your cloud phone system by using our Uniden EVOC range desk phones or our app enabling employees at local, home or satellite offices to stay connected anytime and anywhere.

DO NOT DISTURB

At the press of a button, Do Not Disturb sends calls directly to voicemail or routes them to the next call handling rule.

NUMBER PORTING

Number porting allows you to easily transfer an existing phone number to your RingCentral account in a few steps

CALLER ID

Gives you the flexibility to manage both your incoming and outgoing caller IDs. You can also choose what business number when making outbound calls and name for internal calls. 

INTERNATIONAL NUMBERS

Expand your virtual global presence with international inbound numbers in over 70 countries.

INSTANT PROVISIONING

We are ready when you are, even with new phone numbers, order numbers via the customer portal are ready to go with the click of your mouse

CALL REPORTS

Build realtime report about all the calls going to and from your business. You will see statistics about how many calls were answered or missed. You can save the generated reports as Excel, PDF or CSV

HD AUDIO

HD voice delivers at least twice the sound quality compared to a typical voice phone call

TIME CONDITIONS

A phone system that understands your business hours and working days by sending calls to the right place at the right time.

MUSIC ON HOLD

Promote your business by playing a customised message when customers are on hold or play your own music tunes.

PC, ANDROID & IOS APP

Stay connected with the office with the FREE PC, Android and iOS App. Transfer, make and receive office calls without showing your personal mobile phone number.

HEADS UP DISPLAY

Whether you are using your Uniden EVOC2 desk phone, the mobile app, or our PC softphone, your colleagues can now easily see who is on a call or available.

VOICEMAIL MANAGER

Visual voicemail allows you to easily manage voicemails in your online portal, desk phone, PC or mobile device.

CALL LOGS

Realtime call logs keep a complete record of all your inbound and outbound calls. View the name of the caller, the number, as well as the time, date, and duration of the call.

ADDRESS BOOK

Sync and share your contacts with your business and save your personal contacts only visible to you.

VIDEO CALLS

Use our PC and Mobile application to stream one on one video calls with staff 

VIDEO CONFERENCE

Easy to use, secure and unlimited video conference calls with your staff or host a meeting worldwide. Boost your team efficiency with one-click screen sharing from Google Chrome

CLICK TO CALL

Embed a little code on your website that will give customers a quick way to call your business and use this feature for your CRM to call customers with one click from our PC application

CALL RECORDING

You can save inbound and outbound recorded calls locally on your phone or PC or together in the cloud for easy access

Let's compare!

Let's compare a Franks Plumbing Business, Frank has a 1300 number, 7 staff with one office and a small home office.

Frank wants to grow his business and improve the communication with his staff and customers. Here are some of Frank's options for a phone system.

*Telstra Products and services at time of review.

FEATURES
  • Extensions
  • Handset & Soft Phone
  • Self-Managed Portal
  • Conference Calling
  • BYO Phone number
  • Own 1300/1800
  • Voicemail to Email
  • Free Internal Calls
  • Interactive Voice Response
  • Call Recording
  • Detailed Reporting
  • Charge Flag Fall
  • Billed Per Minute
  • Contract

  • Install Cost
  • Contract Cost
  • Monthly Cost
VOCPHONE
  • YES - 50 FREE
  • YES
  • YES
  • YES
  • YES (Australia Wide)
  • YES
  • YES
  • YES
  • YES
  • YES
  • YES
  • NO
  • NO
  • NO

  • FREE
  • No-Contract
  • $69.90
TELSTRA DOT™
  • $35.00 per month each
  • NO
  • NO
  • NO
  • NO (Exchange Only)
  • YES - $300.00 Per Month*
  • NO
  • YES but charge per extension
  • NO
  • NO
  • NO
  • YES
  • YES
  • YES

  • $480.00
  • $15,240.00 (24 Months)
  • $635.00
PABX SYSTEM
  • License Cost
  • Limited
  • NO
  • YES
  • NO (Exchange Only)*
  • YES - $300.00 Per Month*
  • YES
  • YES
  • YES
  • Limited
  • YES
  • YES*
  • YES*
  • YES (SIP Trunk)*

  • $11,390.00
  • $12,240.00 (24 Months)
  • $510.00

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Kick start your business with VoCPhone.

Our Location

VOCPHONE
36 Ricketty St
Mascot
NSW 2020

Telephone

Australia 1300 663 222

Business

Business Cloud Hosted PBX
Enterprise Hosted PBX
Number Porting (LNP)
Up to 50 Users
No Contract
Only $69.90 per month

Features

1300 and 1800 Numbers
Number Porting
Call Recording
Call Encryption
Voicemail to Email
Busy Lamp Field
NBN Ready
Detailed Reporting
3-Way Calling
Conference Calls
Call Transfering

More Features

Music on Hold 
Interactive Voice Recordings 
Interactive Voice Menu (Auto Attendant)
Time Conditions
Windows Smartphone
Free Android & iOS App
Call forwarding - Call blocking - Auto answer
DND - Call Waiting - Call Mute
Plug and play with Voice Over Cloud

Stay Connected

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Features

Voicemail to email
Music on hold
Time conditions
Conference rooms
Interactive voice
Busy Lamp Field
Call Recording

 International Calling Rates
 Interactive customer portal
 Text to speech
 1300 Inbound Numbers
 Call reporting
 Smart call transfer
 +30 phone and system features

Your business type

Retail
High tech
Non-profit
Legal
Amazon/eBay Sellers
Hospitality
Cafes
Startups
Construction

Creatives
Ecommerce
Global small business
Healthcare
Farming
Manufacturing
Tourism
Real estate
Franchises
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