Internet that takes the shortest path to everything you use
We own and run the network behind every VOCPhone nbn plan. We connect straight to the big clouds and streaming services, keep spare capacity for peak hour, hand out addresses from our own range and watch your connection around the clock.
1Direct peering
We plug straight into Google, Microsoft, Apple, Netflix and YouTube
Many providers pass your traffic to a third-party transit network, which hands it on again before it reaches the service you asked for. We peer directly with the networks that carry most of your day, so your traffic goes from us to them and back.
- Fewer hops, so lower latency on video calls, cloud apps and backups
- Fewer networks in the middle means fewer places for things to go wrong
- Microsoft 365, Google Workspace, iCloud and streaming feel snappier
With usYou→VOCPhone→Microsoft 365
The long wayYou→Provider→Transit→Exchange→Microsoft 365
2Spare capacity
Room to spare, even at 8pm on a school night
Peak hour slowdowns happen when a provider sells more than its pipes can carry. We build ahead of demand, with 400 Gbps of optical capacity and plenty of it spare, so evenings look a lot like the middle of the day.
- Capacity added before it is needed, not after complaints roll in
- Typical evening speeds published on every plan
- Big uploads and backups at night without choking the office
400 Gbpsof optical capacity across our network
Typical evening speed, 7pm to 11pmDownload speed as a share of each plan's top speed
Typical evening speeds as published on our nbn plans page. Home figure is on speed boost over FTTP or HFC.
3Our own address space
Our own IP addresses. Lots of them.
We hold our own IPv4 and IPv6 ranges, so the address your business uses comes from us, not leased from someone else. Our IPv6 block alone holds
79,228,162,514,264,337,593,543,950,336
IPv6 addresses 7.92 × 1028 That is a full /32 block.
Static IP on business plans
A fixed address that never changes, for VPNs, remote access, servers, CCTV and firewall rules that just work.
Addresses we look after
Because the range is ours, we manage it end to end and your address stays put.
Ready for IPv6
The internet is moving to IPv6. With a /32 of our own, we have room for every device your business will ever plug in.
4Automated alerts
If your connection drops, you hear about it first
Our monitoring watches your service around the clock. The moment it goes offline, an automated alert lets you know, so you are not the last to find out when the office goes quiet or a remote site stops reporting in.
- Know about an outage even when nobody is on site
- Our support team can see what the monitoring sees
- Another alert when you are back online
- Connection goes offlinePower cut, cable damage or a fault in the street.
- Our monitoring spots itAutomated checks run on your service all day, every day.
- You get an alertStraight away, without having to ring anyone.
- Back online, and you know itA second alert once your service is restored.
5Business grade SLA
A business grade SLA with nbn, on every business plan
When your business depends on the connection, a residential fault queue is not good enough. Our business plans carry a business grade service level agreement with nbn, backed by support staff here in Australia.
Typical residential service
- Standard residential fault handling
- Shared, changing IP address
- You find out it is down when it is down
VOCPhone nbn Business
- Business grade SLA with nbn
- Static IP from our own range
- Automated alerts if you go offline
- Local support from the people who run the network
99.99%carrier-grade network uptime
1 Gbpstop speed on nbn Business Gigabit
/32IPv6 block of our own
400 Gbpsoptical network capacity
And the rest
The little things add up
We own and run it
No second-tier resellers. When something needs fixing, the people who built the network fix it.
Phones and internet together
Your VOCPhone phone system and your nbn from one provider, with one team to call.
Aussie support
Real people who know the network, on 1300 663 222.
Speed boost on nbn Home
500/50 Mbps on FTTP and HFC at no extra cost.
No lock-in contracts
Month-to-month on standard pricing. Change plans free once a month.
Free setup and porting
No connection fee, and we bring your existing numbers across for free.
Ready for a better connection?
Check your address, pick a plan and let the network do the rest. Or talk to a human who actually knows how it works.
See nbn plans
or call 1300 663 222