New · AI Phone Agents now live
Pick up the phone. Hit your number.
Power-dialler, click-to-call from your CRM, AI lead qualification and live coaching. Spend less time finding the right buyer, more time talking to them.
AI agent answered · 0:12s
12 live calls
SMS auto-reply sent
Trusted by leading Australian brands
AI Phone Agents
Meet your new employee. She never sleeps, never misses a call.
More than a chatbot. A human-sounding AI agent with a real Australian accent that books appointments, qualifies leads, answers FAQs and routes calls into your CRM, 24/7.
- Natural Aussie-accent voices customers actually trust
- Answer every call instantly, with no hold music or missed leads
- Books into your calendar, logs to your CRM, escalates to humans
- Trained on your business, ready in days not months
VA
Vocky AI
Reception · Inbound call
LIVE
Customer
"Hi, do you have anyone available to look at a hot water system tomorrow?"
Vocky AI
"Sure, no worries. I've got an opening at 9:30am or 1pm tomorrow in your area, which suits better?"
Customer
"9:30 would be perfect."
Vocky AI
"Done, booked in for 9:30am. I've sent a confirmation SMS and added it to your tech's run sheet. Anything else?"
1000+
apps and counting
Connect your apps.
From CRM and accounting to chat and ticketing, VOCPhone plays nicely with the tools your team already runs on.
One platform, every channel
Your whole phone system, on every device.
Calls, video, chat, SMS and contacts, unified in one beautifully simple app for Windows, Mac, iOS and Android. Take your business number anywhere.
Desktop softphone
Make and manage calls without a desk phone.
A modern softphone for Windows and Mac with smart contacts, call notes, transfer, queues and call recording, all in one window.
- HD voice on every call
- Click-to-dial from your CRM, browser or contacts
- Live presence and team transfer
- Call recording, voicemail and history at a glance
Mobile app
Your business number, in your pocket.
Take calls, send SMS and chat with your team from anywhere on iPhone and Android. Out of the office isn't out of reach.
- Calls show your business number, not your mobile
- Two-way business SMS and group chat
- Push notifications you can actually rely on
- Switch a live call between desktop and mobile seamlessly
HD Video & Team Chat
Meetings, messages and your phone, together.
Untimed HD video rooms for up to 30 people, secure team chat and SMS, all stitched into the same workspace your calls live in.
- One-click video rooms, no downloads for guests
- Persistent team and customer chat threads
- Two-way SMS from your business number
- Screen share, recording and shared notes
Built for serious business
Enterprise-grade features. Small-business simple.
Everything you need to run a professional phone system, and nothing you have to be an engineer to set up.
Smart Call Queues
Route every call to the right person with 7 ring strategies, skills-based routing and live wallboards.
Interactive Voice Menus
Visual IVR builder. Drag, drop, done. Time-of-day, holiday and on-call rules built in.
HD Video Rooms
Untimed video meetings for up to 30, perfect for team standups and client presentations.
Business SMS
Send and receive SMS from your business number, with one-way broadcasts or full two-way chat.
Voicemail to Email
Get missed-call voicemails delivered to your inbox with full transcription and audio attached.
CRM Integrations
Native plugs into Salesforce, HubSpot, Zoho and more. Pop the customer card every time the phone rings.
Time Conditions
After-hours, public holiday and on-call routing rules that just work, without you remembering to set them.
Call Recording
Record and store calls securely on Australian infrastructure for training, compliance or peace of mind.
Live Wallboards
Real-time dashboards for queues, agents and SLAs, perfect for sales floors and contact centres.
Why VOCPhone
Australian owned. Aussie supported. Real people answer.
We're not a re-seller. VOCPhone owns and operates its own network and softswitch, so when something needs fixing it gets fixed by us. Every quote backed by our price-match guarantee.
99.99%
Carrier-grade network uptime
24 / 7
Australian-based support, real humans
100%
Owned and operated network
15+
Years powering Aussie business voice
In good company
From shopfronts to franchises, they all run on VOCPhone.
Retail, real estate, healthcare, hospitality, professional services. Hundreds of Australian businesses trust VOCPhone with the calls that pay the bills.
Ready when you are
Switch to smarter cloud voice. Keep your numbers. Save from day one.
Book a 15-minute demo, or upload your current phone bill and we'll show you exactly what you'd save with VOCPhone. No obligation.
Or talk to a human on 1300 663 222