Forwarding rules are not call routing.

Johnni.ai gives you a local number and you set call forwarding at your telco for all calls, overflow, after hours or missed calls. With VOCPhone those choices live in the same portal as the agent.

Our own networkAustralian ownedNo contract

What Johnni.ai does well

A low entry price, warm transfer on every plan, no setup fee, integrations with ServiceM8, simPRO, ServiceTitan and the main CRMs, and a portal you can change yourself.

Low entry price
Warm transfer on all plans
Job software integrations
Self service portal

Where Johnni.ai stops and a phone system has to start

01

Your routing sits at your telco

Overflow, after hours and missed call options all depend on forwarding rules at another provider.

02

Add-ons stack up

SMS is $50 a month extra and the outbound caller is a $750 add-on, on top of per minute overage.

03

AU, US and EU servers

Its privacy policy lists servers in Australia, the United States and the EU.

VOCPhone vs Johnni.ai

FeatureJohnni.aiVOCPhone
What you are buying✕AI receptionist✓Phone system, network and AI in one
Price✓From $44/mo (annual, ex GST)✓From $49 a week, unlimited agents
Over the allowance~$0.50 to $0.35 a minute✓Talk time by the minute
Who decides which calls AI takes~Forwarding rules at your telco✓Time conditions and queues, same portal
Staff phones and apps✕Not offered✓Included
Recording~AI calls only✓AI and staff calls, one log
Data location~AU, US and EU✓Australian owned and hosted

From Johnni.ai public website, checked 28 September 2026.

What you end up paying for

With Johnni.ai

Plan$44 to $809/mo
Minutes past allowance$0.35 to $0.50/min
SMS add-on$50/mo
Outbound caller$750 once
Your phone systemseparate
Companies to deal with2 or more

With VOCPhone

Phone system, numbers and appsper user
AI Phone Agents, unlimited, training includedfrom $49/wk
AI talk time, lower with bundlesper minute
Lock-in contractnone
Companies to deal with1

Why the AI belongs on the network

1

The call never leaves our network

VOCPhone owns and operates the network your calls travel on. The AI answers inside it, so there is no divert to another company and nobody in the middle.

2

Your AI and your people share one line

The agent puts callers through to a person or a queue with the context already spoken, on the same system your team answers from.

3

You decide which calls it takes

Point a number, a queue or a time condition at the agent. After hours and overflow go to AI, everything else rings your staff.

4

Every call in one place

Recordings, transcripts and summaries sit next to your team's calls in the VOCPhone apps on PC, Mac, iOS and Android.

5

One Australian company to call

Phones, numbers, AI and support from one Australian-owned provider with 15 years in the market and 99.99% network uptime.

6

Priced so it pays on one booking

Unlimited AI Phone Agents from $49 a week, training included, talk time by the minute, no contract.

Questions people ask

Is Johnni.ai a phone system?

No. Johnni.ai is an AI receptionist on a local number you forward calls to. It has no staff softphones, extensions or queues. VOCPhone is the phone system with AI Phone Agents built in.

What does Johnni.ai cost?

As published, $44 a month for 60 minutes up to $809 for 1,500 minutes on annual billing, ex GST, then $0.50 to $0.35 a minute, with SMS $50 a month extra and an outbound add-on of $750.

Can VOCPhone AI take only after hours calls?

Yes. Point an after hours time condition or a queue overflow at the agent in the VOCPhone portal. Nothing needs setting up at another provider.

Put your AI on a network that answers to you.

Book a 15 minute demo, or upload your current phone bill and we will show you what you would pay with VOCPhone.

Or talk to a person on 1300 663 222

Competitor details come from each provider's public website, checked 28 September 2026. They can change, so confirm current pricing with the provider. Names are trademarks of their owners, used for comparison only.

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