Hello22's own terms say it is not a phone carriage service and that you supply the equipment, connectivity and numbers. VOCPhone supplies all three, and the AI answers inside our network.
It covers a lot of industries, sets you up free, charges a flat monthly fee with no lock-in, and sends an SMS and email summary after each call. Urgent calls can be put through to staff.
Per its terms, customers provide the equipment, connectivity and numbers at their own cost. That is a second provider you still manage.
Every call starts with an AI and recording announcement you cannot remove. With VOCPhone you write the greeting.
Its privacy policy allows storage and processing outside Australia by unnamed AI providers.
| Feature | Hello22 | VOCPhone |
|---|---|---|
| What you are buying | ✕AI receptionist, not a carriage service | ✓Phone system, network and AI in one |
| Numbers and connectivity | ✕You supply them | ✓Included, we port your numbers |
| How calls get to the AI | ~Forward your number | ✓Answered on your own numbers |
| Queues, IVR, ring groups | ✕Not offered | ✓Included |
| Greeting | ~Fixed AI and recording notice | ✓Yours to write |
| Published price | ✕Not published | ✓From $49 a week |
| Data location | ~May be outside Australia | ✓Australian owned and hosted |
From Hello22 public website, checked 28 September 2026.
VOCPhone owns and operates the network your calls travel on. The AI answers inside it, so there is no divert to another company and nobody in the middle.
The agent puts callers through to a person or a queue with the context already spoken, on the same system your team answers from.
Point a number, a queue or a time condition at the agent. After hours and overflow go to AI, everything else rings your staff.
Recordings, transcripts and summaries sit next to your team's calls in the VOCPhone apps on PC, Mac, iOS and Android.
Phones, numbers, AI and support from one Australian-owned provider with 15 years in the market and 99.99% network uptime.
Unlimited AI Phone Agents from $49 a week, training included, talk time by the minute, no contract.
No. Hello22's terms say it is not a phone carriage service or an emergency service, and that customers supply the equipment, connectivity and numbers. VOCPhone is a phone provider that owns and operates its own network.
Its terms say each call opens with an AI and recording announcement that cannot be removed. With VOCPhone you choose the greeting and your recording settings.
We port your existing numbers across, then point your main line, a queue or an after hours time condition at the agent. Your customers dial the same number.
Book a 15 minute demo, or upload your current phone bill and we will show you what you would pay with VOCPhone.
Or talk to a person on 1300 663 222
Competitor details come from each provider's public website, checked 28 September 2026. They can change, so confirm current pricing with the provider. Names are trademarks of their owners, used for comparison only.