Hello22 asks you to bring the phones. We own the network.

Hello22's own terms say it is not a phone carriage service and that you supply the equipment, connectivity and numbers. VOCPhone supplies all three, and the AI answers inside our network.

Our own networkAustralian ownedNo contract

What Hello22 does well

It covers a lot of industries, sets you up free, charges a flat monthly fee with no lock-in, and sends an SMS and email summary after each call. Urgent calls can be put through to staff.

Free setup
No lock-in contract
SMS and email summaries
Urgent calls to staff

Where Hello22 stops and a phone system has to start

01

You supply the phone service

Per its terms, customers provide the equipment, connectivity and numbers at their own cost. That is a second provider you still manage.

02

A fixed opening line

Every call starts with an AI and recording announcement you cannot remove. With VOCPhone you write the greeting.

03

Data can leave Australia

Its privacy policy allows storage and processing outside Australia by unnamed AI providers.

VOCPhone vs Hello22

FeatureHello22VOCPhone
What you are buying✕AI receptionist, not a carriage service✓Phone system, network and AI in one
Numbers and connectivity✕You supply them✓Included, we port your numbers
How calls get to the AI~Forward your number✓Answered on your own numbers
Queues, IVR, ring groups✕Not offered✓Included
Greeting~Fixed AI and recording notice✓Yours to write
Published price✕Not published✓From $49 a week
Data location~May be outside Australia✓Australian owned and hosted

From Hello22 public website, checked 28 September 2026.

What you end up paying for

With Hello22

Hello22 monthly planunpublished
Minutes over your allowancebilled after
Phone service, equipment, numbersyou supply
Unused minuteslost each month
Companies to deal with2 or more

With VOCPhone

Phone system, numbers and appsper user
AI Phone Agents, unlimited, training includedfrom $49/wk
AI talk time, lower with bundlesper minute
Lock-in contractnone
Companies to deal with1

Why the AI belongs on the network

1

The call never leaves our network

VOCPhone owns and operates the network your calls travel on. The AI answers inside it, so there is no divert to another company and nobody in the middle.

2

Your AI and your people share one line

The agent puts callers through to a person or a queue with the context already spoken, on the same system your team answers from.

3

You decide which calls it takes

Point a number, a queue or a time condition at the agent. After hours and overflow go to AI, everything else rings your staff.

4

Every call in one place

Recordings, transcripts and summaries sit next to your team's calls in the VOCPhone apps on PC, Mac, iOS and Android.

5

One Australian company to call

Phones, numbers, AI and support from one Australian-owned provider with 15 years in the market and 99.99% network uptime.

6

Priced so it pays on one booking

Unlimited AI Phone Agents from $49 a week, training included, talk time by the minute, no contract.

Questions people ask

Is Hello22 a phone company?

No. Hello22's terms say it is not a phone carriage service or an emergency service, and that customers supply the equipment, connectivity and numbers. VOCPhone is a phone provider that owns and operates its own network.

Does Hello22 record every call?

Its terms say each call opens with an AI and recording announcement that cannot be removed. With VOCPhone you choose the greeting and your recording settings.

How do I move to VOCPhone AI?

We port your existing numbers across, then point your main line, a queue or an after hours time condition at the agent. Your customers dial the same number.

Put your AI on a network that answers to you.

Book a 15 minute demo, or upload your current phone bill and we will show you what you would pay with VOCPhone.

Or talk to a person on 1300 663 222

Competitor details come from each provider's public website, checked 28 September 2026. They can change, so confirm current pricing with the provider. Names are trademarks of their owners, used for comparison only.

Related Articles