Great internet. Is the phone system an extra?
Aussie Broadband is a well regarded internet provider, and its hosted phone is sold alongside its NBN on third party Yealink handsets. VOCPhone is a phone platform first, on its own network, and can supply the internet too.
Our own networkAustralian ownedAI Phone Agents built in
WHAT YOU ARE REALLY BUYINGTHE BUNDLE
Aussie Broadband
NBN internet
The main product
+ hosted phone add-on
Yealink handsetsNo AI agent
VOCPhone: phone system first, works on any internet, NBN optional
Aussie Broadband: phone sold with internetVOCPhone: the phone is the product
What Aussie Broadband does well
Strong NBN service, good customer satisfaction and Australian support. For internet, it has earned its reputation.
Strong NBN service
Good customer satisfaction
Australian support
Transparent internet plans
Where Aussie Broadband falls short
01
The phone is the add-on
Hosted phone is plan bundled with its internet rather than the main product.
02
Third party handsets
Phones are Yealink devices supplied with the plan.
03
No AI voice agent
There is no built in AI agent to answer calls.
VOCPhone vs Aussie Broadband
| Feature | Aussie Broadband | VOCPhone |
|---|---|---|
| Main product | ~Internet, phone bundled | ✓Phone system, internet available |
| Works over any internet | ~Sold with its connection | ✓Yes, apps work anywhere |
| AI receptionist | ✕Not included | ✓AI Phone Agents built in |
| Apps and video | ~Limited | ✓VOCPhone apps, HD video meetings |
| Internet | ✓Strong NBN | ✓NBN plans available |
Based on each provider's public information and published user reviews, 2026. Figures are indicative; confirm current pricing with the provider.
What you end up paying for
With Aussie Broadband
NBN planmonthly
Hosted phone add-onper line
Yealink handsetswith plan
AI answeringnot available
Companies to deal with2 or more
With VOCPhone
Phone system, numbers and appsper user
AI Phone Agents, unlimited, training includedfrom $49/wk
AI talk time, lower with bundlesper minute
Lock-in contractnone
Companies to deal with1
Why businesses switch to VOCPhone
1
We own the network
VOCPhone owns and operates the network your calls run on. There is no carrier behind a reseller behind a platform vendor, so there is one company responsible.
2
AI Phone Agents built in
Unlimited AI Phone Agents that answer, book and hand over to your team, from $49 a week, on the same system as your people.
3
Apps on every device
Calls, SMS, chat and HD video meetings in the VOCPhone apps for PC, Mac, iOS and Android, on your business numbers.
4
Routing without an integrator
IVR, call queues, ring groups and time conditions are part of the service, not a project with a partner.
5
Australian, start to finish
Australian owned, Australian hosted and Australian supported, with 15 years in the market and 99.99% network uptime.
6
Keep your numbers
We port your existing numbers across, so customers keep dialling the number they already know.
Questions people ask
Do I need VOCPhone internet to use VOCPhone?
No. VOCPhone works over any business internet connection. We also sell NBN plans if you want one provider for both.
Is Aussie Broadband good for business phones?
It is a strong internet provider whose phone service is sold alongside its NBN. VOCPhone is a phone platform first, with AI Phone Agents built in.
Can I keep my Aussie Broadband internet and move my phones?
Yes. Keep your internet and move your numbers to VOCPhone.
One network. One company. AI built in.
Book a 15 minute demo, or upload your current phone bill and we will show you what you would pay with VOCPhone.
Or talk to a person on 1300 663 222
All comparisonsvs Telstravs Optus Loopvs RingCentralvs Aircallvs Dialpadvs Microsoft Teamsvs Cisco Webexvs Conventional VoIPvs 3CXvs VoIPline Telecomvs MAXOvs TelairVOCPhone AI Phone Agents
Competitor details come from each provider's public website, checked 28 September 2026. They can change, so confirm current pricing with the provider. Names are trademarks of their owners, used for comparison only.