Stop being your own phone company.
The traditional VoIP stack is a SIP trunk from one vendor, a PBX from another, handsets from a third and internet from a fourth. You end up as the integrator. VOCPhone is one managed service on its own network.
Our own networkAustralian ownedAI Phone Agents built in
WHO YOU CALL WHEN A CALL DROPSYOUR STACK
SIP trunkPBX vendor ⚠
HandsetsISP
YOU
Conventional VoIP: four vendors, you in the middleVOCPhone: one managed service
What conventional VoIP does well
Flexibility and control. A skilled IT team can pick every component and tune the system exactly the way it wants.
Full control of every part
Choose your own vendors
Can be cheap on paper
Works with many handsets
Where Conventional VoIP falls short
01
Four vendors, one fault
When a call drops, the trunk, the PBX, the handset and the ISP can all point at each other.
02
You do the provisioning
Servers, ports, codecs and credentials are set up by hand.
03
You do the patching
Keeping the PBX updated and secure is your job, with downtime when you do it.
VOCPhone vs Conventional VoIP
| Feature | Conventional VoIP | VOCPhone |
|---|---|---|
| Vendors | ✕3 to 4 | ✓1 |
| Provisioning | ✕Manual SIP setup | ✓Done for you |
| Security updates | ✕Your responsibility | ✓Managed by VOCPhone |
| AI receptionist | ✕Not built in | ✓AI Phone Agents built in |
| Single SLA | ✕No | ✓One provider, one network |
Based on each provider's public information and published user reviews, 2026. Figures are indicative; confirm current pricing with the provider.
What you end up paying for
With Conventional VoIP
SIP trunkseparate
PBX licence or serverseparate
Handsetsseparate
Your time maintaining itongoing
Companies to deal with2 or more
With VOCPhone
Phone system, numbers and appsper user
AI Phone Agents, unlimited, training includedfrom $49/wk
AI talk time, lower with bundlesper minute
Lock-in contractnone
Companies to deal with1
Why businesses switch to VOCPhone
1
We own the network
VOCPhone owns and operates the network your calls run on. There is no carrier behind a reseller behind a platform vendor, so there is one company responsible.
2
AI Phone Agents built in
Unlimited AI Phone Agents that answer, book and hand over to your team, from $49 a week, on the same system as your people.
3
Apps on every device
Calls, SMS, chat and HD video meetings in the VOCPhone apps for PC, Mac, iOS and Android, on your business numbers.
4
Routing without an integrator
IVR, call queues, ring groups and time conditions are part of the service, not a project with a partner.
5
Australian, start to finish
Australian owned, Australian hosted and Australian supported, with 15 years in the market and 99.99% network uptime.
6
Keep your numbers
We port your existing numbers across, so customers keep dialling the number they already know.
Questions people ask
What is wrong with a traditional VoIP setup?
Nothing, if you have the time and skills to run it. The cost is that you become the integrator, and faults bounce between vendors.
Can VOCPhone use my existing handsets?
Often, yes. VOCPhone supports certified IP handsets, and the apps run on your existing PCs and mobiles.
Who patches VOCPhone?
We do. The platform is managed and updated on our network.
One network. One company. AI built in.
Book a 15 minute demo, or upload your current phone bill and we will show you what you would pay with VOCPhone.
Or talk to a person on 1300 663 222
All comparisonsvs Telstravs Optus Loopvs RingCentralvs Aircallvs Dialpadvs Microsoft Teamsvs Cisco Webexvs 3CXvs VoIPline Telecomvs MAXOvs Aussie Broadbandvs TelairVOCPhone AI Phone Agents
Competitor details come from each provider's public website, checked 28 September 2026. They can change, so confirm current pricing with the provider. Names are trademarks of their owners, used for comparison only.