What is VOCPhone?
VOCPhone is an Australian-owned cloud phone platform that owns and operates its own network rather than reselling someone else's. Calls, business SMS, video meetings and AI phone agents run in one app on desktop and mobile, and we have been doing this in Australia for more than 15 years.
Do I need to buy hardware to use VOCPhone?
No. The desktop and mobile apps are included for every user, so you can make and take calls on your business number from day one. Desk phones, cordless handsets, conference phones and headsets are there for the people and rooms that want them.
Will the phones I already have work with VOCPhone?
Often, yes. VOCPhone works with a wide range of IP desk phones, DECT cordless systems, conference phones and SIP intercoms. Bring your model numbers to a demo and we will tell you what can stay and what is worth replacing.
Who sets the hardware up?
We do. Our team handles the initial configuration remotely for hardware you buy from us, so you connect power and network and start taking calls. There is no technician to book and no setup fee.
Can I keep my existing phone numbers?
Yes. You can bring your existing local, 1300 and 1800 numbers across to VOCPhone, and number porting is $0.
What support do I get?
Our local team takes your call on 1300 663 222, and our AI agent picks up after hours. Every plan runs on our own network with 99.99% uptime.