Industries › Landscaping
VOCPhone for Landscaping
You are quoting in one front yard while three more ring out.
Landscaping is sold in person, in someone's garden, with a tape measure and a conversation. Which means the hours you spend winning work are exactly the hours you cannot answer the phone that brings you more of it.
Books your next site visit while you finish this one
Keep every number you already advertise
We own and run the network, so uptime is ours to fix
Australian owned, hosted and supported, 15+ years in market
Site visit booked · address read back
Fri 1:15pm
Your day13:15
Mid quote in a client's gardenTape measure out, plan on the bonnet.selling
New enquiry, full backyard redesignThe best lead of the week.07s15s23s32slost
Client asking about maintenanceSmall job, easy money, no answer.04s10s18s26slost
One quote given. Two better ones missed.
Said out loud in every ute
You have said at least four of these this month
These are the reality of selling work in person and running the business from a vehicle.
01
You cannot quote and answer at once
Standing in a garden with a client is a sales meeting. Answering mid sentence loses the room, and not answering loses the next job.
The agent answers, qualifies and books the next site visit while you finish this one.
02
Spring is a wall you hit every year
Two months carry most of the work, and they are the two months your phone is completely unmanageable.
Capacity that scales with demand instead of with your roster.
03
Maintenance and construction get mixed up
A twenty dollar mow enquiry and a forty thousand dollar redesign arrive on the same line and get the same attention.
Separate queues so big enquiries get treated like big enquiries.
04
Weather rearranges everything
One wet week and you are ringing twenty clients to reschedule. That is a whole day of phone calls.
Outbound AI agents can handle the reschedule calls for you.
05
Site addresses get garbled
Half a job starts with a street name taken down wrong in a windy yard, and a crew driving to the wrong suburb.
Recording and transcript, so the address is exactly what was said.
06
You have no idea what your advertising does
You spend on local listings and letterbox drops and cannot connect any of it to actual calls.
Every call logged and summarised, so you can see what is working.
Watch one get saved
4:10pm. You are on a ladder. The project gets booked.
This is the call that used to ring out. Here it is answered by a VOCPhone AI phone agent, from what you told it about your business.
It sounds like it is from here. Genuine Australian accents, not a call centre and not a robot reading a script.
It knows your area and your work. Suburbs you cover, jobs you take, minimum project sizes and lead times.
It books site visits, not messages. A real slot in your quoting diary, confirmed by SMS while they are on the line.
It separates the big from the small. So a redesign enquiry never gets treated like a hedge trim.
VPVOCPhone AI Agent Inbound · 00:47LIVE
AgentGood afternoon, thanks for calling. The crews are out on site, but I can help. What are you looking at doing?
CallerWe want the whole backyard redone. Paving, some retaining, a bit of planting.
AgentExactly our sort of job. Which suburb are you in, and roughly how big is the area?
CallerCamberwell, and about a hundred square metres all up.
AgentCamberwell is well within our area. Scott does site visits for projects that size. I have Tuesday at eleven or Wednesday at two.
CallerTuesday works. It is Helen, 14 Hillcrest Avenue.
AgentBooked for Tuesday at eleven, Helen. I have read that back as 14 Hillcrest Avenue, Camberwell, and texted you the confirmation.
What happened while you were up a ladder
- Project enquiry qualified: scope, suburb and approximate size
- Site visit booked into the quoting diary
- Address read back and confirmed, then texted
- Lead and transcript in your system before you got down
The number nobody tracks
The lead you missed was worth more than the quote you were writing
Landscape enquiries are large, infrequent and impatient. Losing one is not losing a phone call, it is losing a project, and you will never know it happened.
1Big jobs ring around. Somebody spending thirty thousand on a garden calls several landscapers in one afternoon. The ones who answer get the site visit.
2Your quoting hours are your call hours. Daylight is when you measure and when people ring. The conflict is structural.
3Spring does not wait. There is a narrow window when everyone decides to fix the garden. Miss those calls and you miss the season.
Lost projects, per weekIllustrative. Put your own numbers in.
Calls per week60
Answered by you33
Rang out or hung up27
Share that were a projectx 0.35
Real enquiries lost per week9
Your average project value$6,500
Lost per weekMost of a project
Lost per yearA season of work
Change the two highlighted lines to your own figures. The arithmetic is the point, not our example. One recovered project a month usually covers the lot several times over.
One number, sorted by job size
Big projects should not queue behind a hedge trim
Publish one number. Behind it, construction enquiries reach whoever quotes them, maintenance gets scheduled, and the AI agent catches everything nobody in a garden can answer.
Live call being routedOverflow and after hours to the AI agent
Trading peaks
Your whole year is decided in about eight weeks of spring
Landscaping demand is brutally seasonal. Spring arrives, everyone looks at their garden at once, and the phone becomes unmanageable in the exact fortnight that matters most.
An AI agent absorbs the spring wall. It answers every call, qualifies the good ones, books your site visits back to back and politely waitlists the rest.
Inbound enquiries across a landscaping yearshape, not scale
What your crew can realistically answer Overflow the AI agent picks up
Illustrative shape based on a typical Australian growing season. Your own curve depends on your climate and mix of work.
It plugs into what you already run
Your phone should know which garden is calling
VOCPhone connects to more than a thousand apps and offers open APIs, so a call arrives with a client attached to it rather than just a number.
SalesforceHubSpotZohoXeroMondayGoogle WorkspaceMicrosoft 365SlackOpen APIs for the rest
Screen pops before you say hello
The caller's name, their history and their open job appear as it rings, so you open with their name instead of asking who is calling.
Click to call from the record
Ring a client straight from your job management or quoting system without typing a number, and every call logs itself against the right file.
Notes that write themselves
Recording, transcript, AI summary and next action land in your CRM. Untimed HD video for up to 30 people is included when a call needs faces.
Why VOCPhone
One provider, one network, one bill
Most providers sell you a phone system that runs on infrastructure they rent. We built ours, which changes what we can promise.
We own the network
Not a reseller reselling somebody else's switch. VOCPhone owns and operates its own Australian network, which is why we can guarantee 99.99% uptime and fix things ourselves.
AI phone agents that sound Australian
Inbound and outbound agents trained on your business. They answer, qualify, book and escalate, in a genuine Australian accent, at any hour.
Desk, desktop and pocket
Apps for Windows, Mac, iOS and Android, plus certified desk and cordless handsets. Untimed HD video for up to 30 people comes with it.
Australian, and answerable
Australian owned, Australian hosted, 24/7 human support, 15+ years in this market, and a price-match guarantee if you find better.
Straight answers
The questions landscapers ask us first
Can it book site visits into my actual diary?
Yes. It holds real slots and books them, which is the difference between an enquiry and a job. It can also apply your rules, like only offering Tuesday and Thursday for quoting, or keeping a buffer for travel between suburbs.
For enquiries outside your area or below your minimum project size it declines politely and refers on, which saves you the trip.
Can it handle rescheduling after wet weather?
Outbound AI agents can work through a list and make the calls, which is the job nobody wants after a washed out week. Clients get a call rather than a text, and the responses come back into your system.
You still decide what moves. The agent makes the fifty phone calls.
What happens when the AI cannot help?
It hands over, and you decide where. Complaints, damage and anything about work already completed can go to a person, a queue, or a manager's mobile.
The caller does not repeat themselves either. Whoever picks up gets the context the agent already gathered. Outside hours it takes the details, texts a confirmation and queues the callback.
What difference does owning the network actually make?
Most providers resell somebody else's switch, which means when something breaks they raise a ticket with a wholesaler and wait, exactly like you would. VOCPhone built and runs its own Australian network, so we fix it ourselves.
It is also why we can put a number on uptime and offer a price match. There is no reseller margin stacked in the middle of your bill.
How does the price-match guarantee work?
If you find comparable Australian business voice for less, we will match it. The terms are on our price guarantee page and we would rather you read them than take a slogan on trust.
We can do it because we are not paying a wholesaler for the underlying network.
Do we have to change our phone number?
No. Number portability is standard, including 1300 and 1800, so the number on your ute, your signage and your online listings stays exactly as it is.
We port it across and plan the cutover around your hours, not ours.
What happens if the internet drops?
Calls keep flowing. The mobile app works over 4G and 5G, so your people answer on their handsets while a site connection is down, and flows can divert to mobiles automatically.
We also supply NBN, so the connection and the phone system can come from one provider on one bill. When it is all ours, there is nobody to point at.
Voice over Cloud
This spring, answer every one of them
Book fifteen minutes. Tell us how enquiries reach you today, and we will show you the version where you quote one garden and still win the next three.
1300 663 222 · vocphone.com · Australian owned and operated