Industries › Agriculture
VOCPhone for Agriculture
You are eleven kilometres from the house. The buyer is on the phone.
Agriculture has the worst possible combination: enormous properties, unreliable mobile coverage, and buyers, agronomists and contractors who all need you at once during the only weeks that matter.
The agent answers in the cloud, so coverage is not the problem
Keep every number you already advertise
We own and run the network, so uptime is ours to fix
Australian owned, hosted and supported, 15+ years in market
Price captured · pushed to your mobile
Thu 2:20pm
Your property14:20
Out in a paddock, one bar of signalEleven kilometres from the office.working
Buyer confirming a delivery priceMarket moves by the hour.11s24s38s52slost
Contractor asking when to startNeeds a yes to move machinery.05s12s20s28slost
One paddock finished. One sale delayed, one contractor idle.
Said out loud on every property
You have said at least four of these this season
These are the reality of running a business across thousands of hectares.
01
Coverage does not reach your whole property
There are paddocks where a call simply cannot connect, and that is where you spend most of your day.
The agent answers in the cloud, so the caller is never left ringing out.
02
Harvest is when everything happens at once
Buyers, contractors, agronomists, freight and machinery dealers all need you in the same fortnight.
Everything answered, triaged and passed on without you stopping.
03
Nobody is in the office
The office is a room in a house that is empty from dawn until dark during the season.
The office is now wherever the agent is, which is everywhere.
04
Price and delivery details get garbled
Tonnages, grades and delivery windows taken by ear on a bad line is how disputes start.
Every call recorded and transcribed, with details read back.
05
Family and business share one number
Your mobile is both, so business calls arrive during dinner and personal calls arrive mid harvest.
A business number with hours, separate from your own.
06
Two way radio does not reach buyers
You have good comms on the property and nothing that connects a buyer in Melbourne to a header at dusk.
One business identity that works on the property and off it.
Watch one get saved
6:50pm at harvest. The buyer gets an answer.
This is the call that used to ring out in a paddock. Here it is answered by a VOCPhone AI phone agent, from what you told it about your operation.
It sounds like it is from here. Genuine Australian accents, which matters to buyers and contractors alike.
It knows your operation. What you produce, your grades, your delivery arrangements and who handles what.
It captures numbers precisely. Tonnages, grades and prices read back, because a bad line is where disputes start.
It reaches you when it matters. Urgent calls follow you, and the rest waits until you are out of the paddock.
VPVOCPhone AI Agent Inbound · 00:48LIVE
AgentGood evening, thanks for calling. The team is out in the paddocks, but I can help. What is it regarding?
BuyerI am confirming a price for the barley. Three hundred and forty a tonne delivered, but I need an answer tonight.
AgentUnderstood, that is time sensitive so I will get it to him directly. Can I confirm three hundred and forty dollars per tonne delivered, and how many tonnes?
BuyerYes, three forty delivered, four hundred tonnes.
AgentFour hundred tonnes of barley at three hundred and forty delivered. Which delivery window are you working to?
BuyerWithin the next fortnight.
AgentRecorded, and I am sending it to his mobile now with a priority flag. He will call you back tonight.
What happened while you were on the header
- Buyer answered immediately rather than reaching no signal
- Price, tonnage and delivery window captured and read back
- Flagged as time critical and pushed straight to your mobile
- Full recording and transcript, so the terms are not in dispute later
The number nobody tracks
Commodity prices move while your phone rings out
Agricultural decisions are time sensitive in a way few businesses are. A missed call during harvest or at a market peak is not an inconvenience, it is a price you did not get.
1Markets move within the day. A buyer confirming a price is offering you a window. Missing the call can mean missing the price.
2Contractors and machinery cost money while idle. A contractor waiting on a decision is charging you or leaving for another job.
3Coverage is genuinely bad. This is not a discipline problem. Large parts of your property simply cannot receive a call.
Missed windows, per weekIllustrative. Put your own numbers in.
Calls per week in season70
Answered34
Rang out or no signal36
Share that were time criticalx 0.30
Time critical calls missed in season11
Value at stake per decision$1,800
Lost per week$19,800
Lost per yearAcross a season
Change the two highlighted lines to your own figures. The arithmetic is the point, not our example. In a harvest window the arithmetic is worse than this, not better.
One number, the whole operation
A buyer with a price should never reach a ringing tone
Publish one number. Behind it, buyers and time critical calls reach you wherever you are, contractors and freight get their own queue, and nothing depends on coverage in a paddock.
Live call being routedOverflow and after hours to the AI agent
Seasonal peaks
Your entire year is decided in a few weeks
Agricultural call volume is the most concentrated of any industry. Sowing and harvest windows produce enormous spikes in buyer, contractor and freight calls, in the weeks you are never near an office.
An AI agent answers every one, captures the detail precisely, and gets the time critical ones to you wherever you are, instead of letting a market window close because of coverage.
Inbound calls across a farming yearshape, not scale
What you can realistically answer Overflow the AI agent picks up
Illustrative shape based on typical Australian cropping calendars. Your own curve depends on what you produce.
It plugs into what you already run
Your phone should know which buyer is calling
VOCPhone connects to more than a thousand apps and offers open APIs, so a call arrives with a buyer attached to it rather than just a number.
SalesforceHubSpotZohoXeroMondayGoogle WorkspaceMicrosoft 365SlackOpen APIs for the rest
Screen pops before you say hello
The caller's name, their history and their open contract appear as it rings, so you open with their name instead of asking who is calling.
Click to call from the record
Ring a buyer straight from your farm management or accounting system without typing a number, and every call logs itself against the right file.
Notes that write themselves
Recording, transcript, AI summary and next action land in your CRM. Untimed HD video for up to 30 people is included when a call needs faces.
Why VOCPhone
One provider, one network, one bill
Most providers sell you a phone system that runs on infrastructure they rent. We built ours, which changes what we can promise.
We own the network
Not a reseller reselling somebody else's switch. VOCPhone owns and operates its own Australian network, which is why we can guarantee 99.99% uptime and fix things ourselves.
AI phone agents that sound Australian
Inbound and outbound agents trained on your business. They answer, qualify, book and escalate, in a genuine Australian accent, at any hour.
Desk, desktop and pocket
Apps for Windows, Mac, iOS and Android, plus certified desk and cordless handsets. Untimed HD video for up to 30 people comes with it.
Australian, and answerable
Australian owned, Australian hosted, 24/7 human support, 15+ years in this market, and a price-match guarantee if you find better.
Straight answers
The questions producers ask us first
Will this work when I have no mobile coverage?
The important point is that the agent answers in the cloud, not on your handset. A buyer never hears a ringing tone just because you are in a gully with no bars. The detail reaches you by SMS and in the app once you have signal.
For your own calls the apps work over any data connection including satellite internet and fixed wireless, so wherever you have property internet you have a working phone.
Can it reach me urgently if a price is on the table?
Yes, and this is usually the rule people care most about. Time critical calls can be flagged and pushed to your mobile immediately, or it can attempt to connect them straight through.
Everything else is handled and waits until you are out of the paddock.
Can it take tonnages and prices accurately?
This is one of its genuine strengths, because it reads figures back every time. Tonnages, grades, prices and delivery windows confirmed on the call and recorded, which removes the ambiguity bad lines create.
The recording and transcript then exist if terms are ever disputed.
What happens when the AI cannot help?
It hands over, and you decide where. Any price negotiation, contract terms and anything commercially binding can go to a person, a queue, or a manager's mobile.
The caller does not repeat themselves either. Whoever picks up gets the context the agent already gathered. Outside hours it takes the details, texts a confirmation and queues the callback.
What difference does owning the network actually make?
Most providers resell somebody else's switch, which means when something breaks they raise a ticket with a wholesaler and wait, exactly like you would. VOCPhone built and runs its own Australian network, so we fix it ourselves.
It is also why we can put a number on uptime and offer a price match. There is no reseller margin stacked in the middle of your bill.
Do we have to change our phone number?
No. Number portability is standard, including 1300 and 1800, so the number on your existing property and business numbers stays exactly as it is.
We port it across and plan the cutover around your hours, not ours.
What happens if the internet drops?
Calls keep flowing. The mobile app works over 4G and 5G, so your people answer on their handsets while a site connection is down, and flows can divert to mobiles automatically.
We also supply NBN, so the connection and the phone system can come from one provider on one bill. When it is all ours, there is nobody to point at.
Voice over Cloud
Never miss a market window because of a paddock
Book fifteen minutes. Tell us how buyers and contractors reach you today, and we will show you the version that works across the whole property.
1300 663 222 · vocphone.com · Australian owned and operated